Posted By: Malosha Last Update by:25, September 2017

In celebrating the journey of providing financial services over the past 10 years, AccessBank Tanzania conducted an SME Business Forum this past weekend at Cate Hotel, Kariakoo, bringing together its customers from Dar es Salaam. The SME Business Forum was accompanied by the slogan “Doing better business together”, which was in collaboration with European Investment Bank (EIB)


Speaking at the Forum, AccessBank’s Chief Credit Officer Mrs. Sarah Zetterli said, “This is just the beginning and we plan on having these kinds of Business Forums that enable us to meet with our customers every year. This is the first SME Business Forum and we plan to have 2 more SME Business Forums, one conducted for our lake zone customers (Mwanza, Kahama and Tabora) and another in the southern zone (Mbeya and Iringa). The main goal of the SME Business Forum was to provide advice to our SME clients on “Doing better Business together”, furthermore provide them with knowledge on how to manage their businesses on a day to day basis as well as listen to our clients on any concerns or suggestions they may have regarding our products and services.


Economic Affairs expert from True Maisha Tanzania Ltd a mentor and guest speaker, Mr. Chrispin Erick said, “I advise all businesses to keep sales records of their businesses. Furthermore, all recorded transactions must be clear for example, the owner’s salary, the owner should not extract cash from the business whenever or however to cover his personal expenses but through salary payment issued monthly. This creates good record keeping and discipline within the business”.


AccessBank customers who attended the SME Business Forum had a word of thanks to AccessBank for preparing the forum that gave them the opportunity to learn; How to overcome difficulties during economic adversity.


Mr. Athuman Ayoub an AccessBank SME customer expressed his gratitude, “Congratulations to AccessBank for being among the institutions that do care about their customers, being in a forum like this is a great opportunity that gives us customer a chance to share our views with the bank. The training that we received will helps us manage our businesses and as well as give us that competing edge in the market. I urge other institutions to learn from AccessBank”.


Presenting at the forum, AccessBank’s Senior Marketing Officer Mr. Sijaona Simon explained, “AccessBank is not just a bank that does business, we are here because of our customers and they are very important to us. We are here to assure them that we care and support their businesses to make sure they succeed. We would also like to inform our customers that the bank has introduced Credit Life Insurance (AccessLife), this insurance is a good investment and all our loans come with an option of AccessLife Insurance. On another good note for SME’s customers’, our loan limit has increased up to TZS 5.5 billion.


He further explained, “AccessBank is expecting to celebrate its 10th year anniversary on 21st November with some of the following achievements; 13 branches across Tanzania, possession of assets worth more than TZS 200 billion, more than 750 employees, with an access of over 30,000 active borrowers and 70,000 AccessMobile subscribers. AccessBank also recruited more than 200 agents (AccessBank Wakalas’) who provide similar banking services on behalf of AccessBank, across Tanzania.


AccessBank Tanzania (ABT) is a commercial bank with a special focus on microfinance. It was created in November 2007 by a mix of international shareholders including AccessHolding, International Finance Corporation (World Bank), KfW, African Development Bank and Belgium Investment Company for Developing Countries (BIO). ABT is a socially responsible bank for the lower and middle income strata of the Tanzanian society with the objective to be the leading provider of financial services in Tanzania.